Replace The Training Manual: 10 Ways To Improve The Experience With Social Learning

While the physical 3-inch binder is on its way out as a training tool for most companies, I guarantee that 90 percent of people reading this received some sort of digital equivalent as part of their onboarding process. A lengthy pdf doc perhaps? Or maybe a 50 slide PowerPoint deck?

Here are 10 reasons to replace your training manuals and tools with a social learning solution:

• Update materials in real time. How frustrating is it that training materials are out-of-date almost as soon as they are in your employees’ hands? With an online social learning solution – materials and answers can be updated in real-time. This means that employees will always find the most current and accurate information.
• Make information easier to find. By making your training materials available in an online social learning tool instead of a document, employees can easily search for the documents and answers they are looking for.

• Allow employees to ask questions. By moving the training process online and making it social, employees can ask questions and the experts within your company can reply. The advantage here is that not only does the original employee who asked the question benefit, so does the rest of your organization.

• Share stories. One of the strongest advantages of using a social learning tool to train employees is that training comes to life with shared stories and experiences. People can comment, interact, and connect through the tool in ways that a standalone document simply doesn’t allow.

• Ongoing connections. Instead of just filing away a training manual on a bookshelf or a file folder, putting all of this information online means that it is an ongoing resource for employees. And because the information is constantly updated, questions are asked and answered, and stories are shared, there is an incentive for the employee to check back and see what is new.

• Interaction with everyday experts. Social learning solutions give new and existing employees the ability to connect with experts throughout your organization – even beyond the initial training period. This is even more important if your experts are spread across multiple geographies.

• Different file types all in one place. People learn in different ways. Some like to read text descriptions, others like a diagram or video. With a social learning tool, you can share videos, PowerPoint decks, images, posts, and more to engage your visitors.

• Smaller, digestible pieces of information. Rather than an overwhelming document, social learning tools feed information to employees in bite-sized chunks that they can easily consume. You can even take these smaller pieces of information and create a series for people to work their way through.

• Single point of data. A big challenge at most companies is knowing where to go for critical information. Knowledge sits spread across the company’s various laptops and servers. An online training hub becomes THE place where employees know they can find the most accurate, up-to-date information.

• Access content anytime/anywhere from any device. A social learning solution puts training information in the hands of employees when they need it most. Knowledge becomes accessible 24 hours a day from any device.

Want to learn more from a company that made the move to social learning for their training and onboarding initiatives?