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Free white paper The Enterprise Guide to Finding a Knowledge Sharing Solution

Our Customers These brands are leveraging knowledge sharing to boost efficiency

We work with companies to help them increase efficiency by providing exceptional knowledge sharing and customer support platform solutions.

  • Southwest Airlines
  • FedEx
  • Capital One
businesswoman at conference providing personalized customer service to client
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Bloomfire is changing how people go about their work. Rather than talking to 10 people to learn something new, they have one place to go.
Coleen Akers
Insights Product Manager, Capital One

What you'll learn Knowledge sharing technology is no longer just a nice-to-have

Fortune 500 companies lose an estimated $31.5 billion per year by failing to share knowledge across teams. Enterprise businesses can no longer afford to let the knowledge of their employees become siloed.

Fortunately, knowledge sharing technology can help enterprises break down silos and give all employees instant access to information, no matter where they're working. This guide will help you identify your company's knowledge sharing technology needs, establish a business case, evaluate vendors, and choose the right knowledge sharing solution.

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    Define your knowledge sharing needs

    Review several common knowledge sharing technology needs and identify your company's specific requirements.
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    Create your vendor shortlist

    Get quick tips for evaluating knowledge sharing software vendors.
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    Make your business case

    Learn how to use Gartner's 360-Degree Business Case Development Technique to get stakeholder buy-in for knowledge sharing software.
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    Complete the software buying checklist

    Use our software buying checklist to guide your decision-making process.
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