Webinar Replay: 4 Truths for Transforming Knowledge into Action

In this executive roundtable, Bloomfire’s leadership team shares four truths they’re seeing across enterprise organizations as AI accelerates: why a “truth layer” matters more than another copilot, how self-healing knowledge reduces risk, what it takes to move beyond pilot purgatory, and why knowledge must show up in the flow of work to create measurable impact.

You’ll hear from Bloomfire CEO Philip Brittan, CMO Dan Stradtman, CTO Sanjay Jain, and VP of Customer Success Emma Galdo—moderated by Customer Marketing Manager Madison Niceley.

What You’ll Learn:

• Truth #1: Knowledge is infrastructure—not a filing cabinet. Why the competitive edge is how quickly your organization can use what it knows, not just store it.
• Truth #2: Don’t fund the agent layer before the truth layer. How governed, citation-backed knowledge and lifecycle ownership reduce AI risk and boost adoption.
• Truth #3: AI pilots fail when they don’t change workflows. What it takes to escape “pilot purgatory” and tie initiatives to outcomes leaders already track (time-to-answer, time-to-proficiency, cycle time).
• Truth #4: The self-healing knowledge base is the new baseline. How data hygiene, deduplication, and conflict detection improve accuracy, trust, and scalability.
• How to evaluate “real vs. noise” in AI-powered knowledge initiatives with a simple litmus test you can apply this year.

Watch the full webinar here: 

Ready to turn knowledge into action—without adding another silo?

Explore how Bloomfire helps organizations build a governed truth layer, keep content accurate with self-healing signals, and surface cited answers directly in the tools teams already use.

Talk to an expert

Explore the Bloomfire platform