

Betsy Anderson
Betsy Anderson is at the helm of our Customer Success, Implementation, and Support teams at Bloomfire. A Certified Knowledge Manager (CKM) from KM Institute, she has an extensive background in knowledge management and has personally orchestrated the successful implementation of KM programs for numerous Fortune 500 companies. Her passion lies in the human aspect of knowledge engagement and sharing, making her a valuable source of real-world experience for companies grappling with knowledge management challenges.
“We have amazing customers. I’ve learned so much from them!”
Betsy shares her wealth of experience and expertise on our blog, offering practical insights into knowledge management programs, change management strategies, and ways to maximize the value of technology solutions. Her articles are a must-read for businesses seeking to bridge the gap between technology and effective knowledge sharing.

How to Implement Knowledge Management Software Successfully (+ Key Factors to Consider)

11 Ways to Improve Knowledge Sharing in the Workplace

5 Critical Knowledge Management Metrics to Measure Engagement
9 Common Knowledge Management Challenges (and Their Solutions)
Knowledge Management Cycle: From Theory to Real-World Implementation
5 Signs of Information Hoarding at Work
How To Work Effectively With Global Teams: 7 Ways To Do It Right
The Real Cost of Replacing an Employee
10 Essential Knowledge Management System Features That Improve Efficiency
How to Empower Customer Service Agents to Deliver Better Experiences
The Value in Knowledge Sharing Sessions
Knowledge Sharing Platform Vs. Knowledge Base: What’s the Difference?
7 Customer-Facing Knowledge Base Features Companies Need
How to Improve Employee Productivity: A Comprehensive Guide
7 Proven Strategies to Improve Collaboration in an Organization
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