AUSTIN, Texas – June 24, 2015 – Bloomfire today announced key updates to its social knowledge network platform intended to provide a more responsive, intuitive, user experience across all devices. The upgrades, which include improved search and navigation, will be rolled out in coming weeks. They were based on customer feedback gleaned during Bloomfire’s annual user conference in May.
“We’ve heard again and again how important accessibility and flexibility are in the ability to consume, share, and grow knowledge across organizations,” said Trey Tramonte, president and CEO of Bloomfire. “Whether it’s providing training materials on the go, or sharing insights to close deals faster, Bloomfire gives businesses the tools they need to be more agile, effective and competitive.”
The latest release of Bloomfire’s social knowledge network includes a more responsive user interface and navigation, including toolbar features that are accessible without the need to scroll sideways, and the ability to view any content on any device – whether posts, questions or series. In addition, users can view all group discussions together, including answers and comments, as well as content that is cross-published to multiple groups.
Bloomfire’s search functionality has also been enhanced, giving users the ability to share searches or bookmark URLs to access a search later. Users can view full search results – whether content or users – with filtering and sorting options right from the toolbar, eliminating the need to navigate to a separate search page.
Hundreds of thousands of users around the world use Bloomfire’s social knowledge network tools, with customers including the City of Austin, Dun & Bradstreet, Etsy, LIVESTRONG, MuleSoft, OgilvyOne Worldwide, and Whole Foods.
Bloomfire exists to organize knowledge and expertise, and make it accessible and shareable with the people that need it most. Our easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales & marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied. Bloomfire is headquartered in downtown Austin, Texas. Request a demo today at https://bloomfire.com.
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