Different Types of Knowledge: Implicit, Tacit, and Explicit

19 min read
About the Author
Betsy Anderson
Betsy Anderson

Betsy leads the customer success and implementation teams at Bloomfire and is a Certified Knowledge Manager (CKM) from KM Institute. Passionate about the people side of knowledge engagement and knowledge sharing, she brings real-world experience in tackling the challenges companies face with knowledge management.

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    Quick Definitions of Knowledge Types for Business

    Explicit Knowledge: Knowledge that is easy to articulate, write down, and share.
    Implicit Knowledge: The application of explicit knowledge. Skills that are transferable from one job to another.
    Tacit Knowledge: Knowledge gained from personal experience that is more difficult to express.

    When researching knowledge management, you may encounter discussions about the various types of knowledge. While many classifications exist, businesses prioritize understanding and leveraging three key types of knowledge: tacit, implicit, and explicit. These distinct forms of knowledge are crucial for organizational success because they provide tailored data assets. 

    A robust knowledge management strategy begins with recognizing the differences among these three types of knowledge and effectively capturing, maintaining, and sharing each. Below, we explain the key criteria for this distinction, other types of knowledge, and the challenges of extracting each. 

    Tacit, Explicit, and Implicit Knowledge: Value and Differences

    The key difference among tacit, explicit, and implicit knowledge lies in the process of capturing and utilizing them across the business landscape. 

    Explicit knowledge, for instance, is documented and can be easily shared. It is often used to train new employees and to ensure that everyone has the same understanding of how to do their job. 

    Conversely, implicit knowledge is shared between employees through social interactions and informal communication. Although it is often the most challenging type of knowledge to capture and share, it is essential to ensure that knowledge is passed on from one generation of employees to the next.

    Tacit knowledge, acquired through experience, can be difficult to articulate. However, it is often the most valuable type of knowledge in a business, as it allows employees to make decisions and solve problems quickly and effectively. 

    If you’re conducting a knowledge audit (a significant first step for any knowledge management strategy), it’s crucial to understand how these types of knowledge are defined and structured.

    A infographic comparing implicit, tacit, and explicit knowledge based on definition, ways of capturing, and examples
    An infographic of the difference between implicit, tacit, and explicit knowledge

    What Is Explicit Knowledge?

    Explicit knowledge is the most basic form of knowledge and is easy to pass along because it’s written down and accessible. When data is processed, organized, structured, and interpreted, the result is explicit knowledge. Explicit knowledge is easily articulated, recorded, communicated, and stored (most notably in knowledge management).

    Examples of Explicit Knowledge

    If you need an example of explicit knowledge, simply open your knowledge management platform and look around. Specifically, it may encompass the following: 

    • Company policies
    • Process documents
    • Employee handbook
    • Training manuals
    • Case studies
    • Knowledge base
    • White papers
    • Technical documentation
    • Research reports
    Knowledge Management – Bloomfire Style
    Did You Know?

    Advancements in technologies like artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) are making it easier to capture, organize, and share explicit knowledge within organizations. AI applications have enhanced knowledge management by making explicit knowledge more accessible to departments.


    What Is Implicit Knowledge?

    Implicit knowledge is the practical application of explicit knowledge. There are likely instances of implicit knowledge all around your organization. For example, consider asking a team member how to perform a task. This action could spark a conversation about the options for performing the task and the potential outcomes, leading to a thoughtful process to determine the best course of action. That team member’s implicit knowledge educates the conversation about how to do something and what could happen. 

    Examples of Implicit Knowledge

    Best practices and skills transferable from job to job are common examples of implicit knowledge. In particular, these may cover: 

    • Executing negotiation techniques
    • Delivering effective sales pitches
    • Approaches to conflict resolution
    • Quick decision-making skills 
    • Absorbing organizational culture

    What Is Tacit Knowledge?

    Tacit knowledge is the knowledge we possess, garnered from personal experience and context. It’s the information or data that would be the most difficult to write down, articulate, or present in a tangible form.

    For example, think of learning how to make your grandmother’s famous cookie recipe. Sure, she gave you the recipe card, but when you try it, you feel like something is missing. After years of experience, she has developed an exact feel for the dough and how long the cookies should be in the oven.

    Examples of Tacit Knowledge

    In the workplace, tacit knowledge is the application of implicit knowledge specific to your company. As employees move from job to job, the application of their implicit knowledge will change based on what’s unique about your business. An example is a sales rep who can give a great demo and has also learned specific buying signs while talking to prospects.

    Here are some other examples of tacit knowledge in the workplace:

    Transfer of tacit knowledge may not necessarily follow a structured process. According to a study published in the Journal of Workplace Learning, professionals must find ways to make their tacit knowledge explicit and share it with others. This can be done through reflection, stories, and other forms of communication.

    Other Types of Knowledge

    Aside from explicit, implicit, and tacit, knowledge can be classified in other ways based on its nature and purpose. In some cases, these types of knowledge may overlap. However, it is up to the knowledge manager and those in charge of the knowledge management maintenance to choose a way of distinguishing knowledge. For added guidance, here are the other types of knowledge in the workplace. 

    • Descriptive knowledge refers to understanding how things are or how they work, essentially describing the characteristics of a concept or process. For example, it is essential to know the company’s organizational structure, including the different departments and their functions, or to understand the steps involved in a manufacturing process.
    • Domain knowledge is the specialized understanding and subject matter expertise within a specific field or industry. For instance, a software engineer possesses domain knowledge in programming languages, software development methodologies, and cybersecurity best practices.
    • Procedural knowledge focuses on how to do something, often expressed as a sequence of steps or actions. For example, a network engineer would know how to troubleshoot a network connectivity issue by checking cable connections and testing network connectivity using ping commands.
    • Conditional knowledge is knowing when and why to use specific information or skills. For example, a customer service representative might use their knowledge of de-escalation techniques conditionally, applying them only when a customer shows signs of anger or frustration.
    • Conceptual knowledge is the understanding of underlying principles, ideas, and relationships that connect different pieces of information. An example of this is a manager understanding the concept of employee engagement in customer service and how it connects to various factors like recognition, growth opportunities, and work-life balance.
    A graphic organizer presenting the eight types of knowledge in the workplace

    How to Capture the Different Types of Knowledge

    Capturing the various types of knowledge presents a spectrum of difficulty, ranging from the technical logistics of explicit knowledge to the deeply psychological barriers of tacit knowledge. While explicit knowledge (such as manuals and data) is easily codified, the primary challenge lies in keeping it updated and preventing information overload within digital repositories. 

    In contrast, implicit knowledge often remains uncaptured because it is embedded in daily workflows and performed subconsciously. It requires deliberate reflection or observation to document. 

    The most significant hurdle, however, is tacit knowledge, which consists of gut feelings, intuition, and years of experience. Because tacit knowledge is often nonverbal and context-dependent, experts may not even realize they possess it, making it nearly impossible to document. Instead, it requires high-effort strategies such as long-term mentorship, storytelling, and cultivating a high-trust organizational culture to prevent this undocumented wisdom from disappearing when a key employee leaves.

    Knowledge Types Table – Bloomfire Style
    Knowledge Type Ease of Capture Primary Challenge Best Capture Method
    Explicit High Avoiding data decay and system silos Document management & Wikis
    Implicit Medium Articulating subconscious workflows Shadowing & Process mapping
    Tacit Low Verbalizing know-how and intuition Mentorship & Communities of Practice

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    Explicit knowledge capture 

    The focus here is on codification and centralization to ensure information is searchable and permanent. Organizations use digital knowledge management systems or wikis to host standardized documents, manuals, and FAQs. Success depends on regular documentation audits to prevent data decay and on the use of templates to maintain a consistent format across departments.

    Implicit knowledge capture 

    Capturing this type of knowledge requires process externalization, where experts are prompted to explain their subconscious workflows. Common methods include shadowing and observation, where a facilitator records the steps an expert takes during a complex task. Techniques like after-action reviews (AARs) and decision-mapping also help convert these habitual actions into structured checklists or decision trees for others to follow.

    Tacit knowledge capture 

    Because this knowledge is non-verbal and experiential, it is captured through socialization and narrative exchange rather than direct writing. Mentorship and apprenticeship programs allow for long-term knowledge bleeding through imitation and shared practice. Additionally, organizational storytelling and communities of practice provide a platform for experts to share the nuanced anecdotes and “war stories” that convey their underlying intuition and professional wisdom.

    What Are the Challenges of Capturing the Different Types of Knowledge?

    Whether it is defined as company knowledge or not, it plays a vital role in an organization’s day-to-day operations. However, to develop a successful knowledge management strategy, you must understand how different knowledge types are shared and stored. This is easier said than done, considering the following challenges.

    1. Use of the wrong technology for knowledge extraction

    Many organizations mistakenly address knowledge-sharing problems by focusing solely on explicit knowledge, often implementing intranets or folder-based systems. These solutions fail to capture the crucial context and discussions surrounding that information, as questions and collaboration remain siloed in chats, emails, and informal interactions. 

    This problem with inappropriate tool or technology usage is amplified for remote teams. While they have access to explicit knowledge, they may struggle to tap into the implicit and tacit knowledge of the subject matter experts, hindering a comprehensive understanding.

    Knowledge Management – Bloomfire Style
    Possible solution:

    Match the extraction tool to the specific codifiability of the knowledge type. Explicit knowledge should be managed through a structured AI-powered search that prioritizes indexing and findability, while implicit knowledge is best extracted using process-mapping or digital whiteboard tools that visualize subconscious workflows. For tacit knowledge, technology should shift from storage to connection, utilizing collaboration platforms to facilitate the storytelling and mentorship required to share intuitive expertise.


    2. Lack of a knowledge-sharing culture

    When individuals are not encouraged or incentivized to share their expertise, tacit knowledge becomes trapped within individuals and teams, and explicit knowledge may not be readily accessible or disseminated. This can lead to knowledge or information silos, duplicated efforts, missed learning opportunities, and, ultimately, a less informed and less effective organization. 

    Without a culture that values and promotes knowledge sharing, organizations risk losing valuable knowledge when employees leave. They may also struggle to adapt and innovate in response to new challenges and opportunities.

    Knowledge Management – Bloomfire Style
    Possible solution:

    Leadership must transition from viewing information as power to viewing it as a collaborative asset by formalizing incentives for those who contribute to the collective wisdom. Organizations can achieve this by integrating knowledge contribution into performance reviews, ensuring that time spent mentoring others or documenting processes is recognized as a core job responsibility rather than an extra burden.


    3. Problems with keeping knowledge updated

    Outdated information (including data decay for AI strategies) can lead to inaccurate or incomplete knowledge capture. The diverse formats of knowledge available can further complicate this. Additionally, knowledge can be subjective and context-dependent, making it difficult to establish a single correct version to update. These factors collectively hinder the effective capture and maintenance of up-to-date knowledge.

    Knowledge Management – Bloomfire Style
    Possible solution:

    Establish a decentralized ownership model in which specific knowledge management champions are responsible for ensuring the accuracy of individual documents. These owners should be supported by automated review cycles that trigger notifications for mandatory updates every six to 12 months, preventing information from becoming stagnant.


    4. Lack of a clear process for capturing knowledge

    Without a standardized system, some knowledge may be lost when employees leave. For example, tacit knowledge may not be recovered in such cases, as there is no structured way to document or share it. Meanwhile, explicit knowledge can become scattered across various platforms and formats, making it difficult to find and retrieve. 

    Moreover, the absence of a defined process can lead to inconsistencies in how knowledge is captured, organized, and shared. This could create confusion and hinder knowledge transfer within the organization. 

    Knowledge Management – Bloomfire Style
    Possible solution:

    Implement a standardized capture workflow that integrates knowledge sharing directly into the project lifecycle rather than treating it as a separate task. This involves establishing mandatory knowledge checkpoints at key milestones where team members use pre-built templates to document specific insights, such as what went well and what failed.


    5. Information overload and poor searchability

    Large-scale digital repositories often become cluttered with redundant, outdated, and trivial data, masking the truly valuable insights an organization needs to retain. High volumes of daily documentation create a noise floor that exhausts employees’ cognitive capacity, making it difficult for them to discern which version of a file is authoritative. 

    Maintaining a lean knowledge base requires constant human intervention, yet most teams prioritize creating new content over refining or deleting the old. This lack of curation ensures that critical knowledge remains buried under mountains of low-value information, effectively rendering it invisible to those who need it most.

    Knowledge Management – Bloomfire Style
    Possible solution:

    Set up a centralized AI-powered knowledge base that uses natural language processing to deliver context-aware answers rather than just a list of files. This system should be supported by a strict governance framework that mandates content sunsetting, with outdated documents automatically flagged for archival or deletion to keep the repository lean.


    Collect Implicit, Tacit, and Explicit Knowledge Through Bloomfire

    Bloomfire makes it easy for users to create content, add rich media for additional context, and find anything (not just document titles) through a keyword search. Additionally, users can engage with knowledge on the platform by asking questions, adding comments, or even tagging subject matter experts so that they are notified when they are mentioned. 

    Bloomfire also has direct integrations with Slack and Microsoft Teams, so the valuable knowledge that team members exchange in chat conversations can become part of their company’s knowledge base—and team members can easily access existing knowledge in real time.

    Note: This post was expanded and updated in January 2026.

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    Enterprise Intelligence
    Frequently Asked Questions

    Technology simplifies the codification of explicit knowledge through searchable digital repositories and uses AI to extract insights from vast amounts of unstructured data. For tacit and implicit knowledge, tools like video recording, collaborative platforms, and virtual reality simulations help document expert actions and facilitate real-time mentorship across distances.

    Tacit knowledge offers the most significant competitive advantage because it is deeply personal, context-specific, and extremely difficult for competitors to imitate or steal. While anyone can read a manual, the intuitive know-how and professional judgment held by experienced employees form the unique intellectual capital that drives innovation.

    Tacit knowledge is the most prevalent, often accounting for up to 90% of an organization’s total knowledge base. Although explicit knowledge, such as files and manuals, is more visible, the vast majority of organizational wisdom exists in employees’ minds as unwritten experience and intuition.

    The SECI model describes a continuous spiral where knowledge moves through four stages: Socialization (tacit to tacit), Externalization (tacit to explicit), Combination (explicit to explicit), and Internalization (explicit to tacit). This framework, developed by Nonaka and Takeuchi, illustrates how individual insights are transformed into collective organizational learning.

    While the written document itself is explicit, a truly effective SOP often relies on the reader’s implicit knowledge to interpret nuances that are too complex to write down. The spirit of a procedure and the timing or touch required to execute it correctly often remain tacit until a new user learns them through trial and error.

    Relying solely on explicit knowledge can lead to organizational rigidity and a loss of institutional memory when experienced staff leave the company. Without the balance of tacit intuition, a team may follow outdated procedures perfectly while failing to adapt to novel problems that the manuals didn’t anticipate.

    About the Author
    Betsy Anderson
    Betsy Anderson

    Betsy leads the customer success and implementation teams at Bloomfire and is a Certified Knowledge Manager (CKM) from KM Institute. Passionate about the people side of knowledge engagement and knowledge sharing, she brings real-world experience in tackling the challenges companies face with knowledge management.

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