The Bloomfire Blog


Tips and Best Practices for Knowledge Management, Collaboration and Improving Productivity in your Organization


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Bloomfire Enhances Knowledge Sharing Capabilities With Zendesk Integration And Launches New Customer Support Portal Service

Written By Dana Youngren on Mar 23, 2017 • Today Bloomfire announced a new suite of features designed to improve the customer experience through support operations: a Zendesk Inc. app and a custom...

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5 Best Practices for Accelerating Gains from Digitizing Your Organization

Written By Dana Youngren on Jan 10, 2017 • Done right, digitization can help turn just about any company into a more customer-centric, high-performing organization. Chances are you’ve started digitizing your business, but haven’t started seeing all the benefits you...

Content Marketing: It’s Not Just for Lead Gen Anymore

Written By Dana Youngren on Mar 8, 2017 • Chances are, when it comes to using content marketing to generate new leads, you already know the drill: Create a high-value piece of content, promote...

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A Marketer’s Guide To The World Of AI And Machine Learning

Written By Lori Mankin on Feb 24, 2017 • When we think of artificial intelligence, what is it we think of? Is it Siri knowing the exact answer to what we want when we yell a question into our...

3 Strategies for Successful Knowledge Transfer

Written By Dana Youngren on Oct 4, 2016 • Oh, look, there goes another valued member of your team, leaving the organization with a huge treasure trove of information and insights amassed during his or her tenure. It happens all the time – no great surprise when 10,000 baby...