Create a scalable knowledge management program

Knowledge management is about the intersection between people, process, technology, and information

Some knowledge is better held by people and passed on from one person to another in a tribal fashion. Other knowledge is better contained in documentation, codified, and scalable. The reality is that your company is trying to find a balance between both. Whether you oversee the entire knowledge management and knowledge engagement strategy or have ownership/administration responsibilities over a knowledge base for a team or company, this struggle is something we all feel.

It gets even more complex once you layer in technology platforms and hundreds of document templates, file types, and media. Even if you create something unique, you rarely receive the credit for making it work. Bloomfire automates enterprise document management tasks and empowers learners to flag out-of-date information to create moderation workflows. We also have reporting tools to help you quickly identify knowledge gaps in your team (based on what they search for) and your content (what is searched and not found). This can dramatically improve the quality of your knowledge management system.

Using a tool to help manage information and data across your organization doesn’t need to be complicated. You can easily oversee user access, securely update important policies and procedures, and publish them across multiple access groups and user communities. All with very little to no involvement with IT.