August 27, 2015
Written by Bloomfire Admin
Whether it is knowledge management or knowledge hoarding, there is a knowledge sharing issue within organizations. Companies are suffering because individuals are having trouble accessing the knowledge they need in order to do their job. Not only can they not access it, sometimes the people who have that information refuses to share. That my friends, is called knowledge hoarding, which is a detriment to any organization. It causes distrust among employees, killing any efforts to get your team collaborating.
Here are 5 ways you can encourage knowledge sharing within your organization:
- Mentoring: Each employee needs a mentor. Someone who can teach them the ropes, answer any questions they may have, and help them succeed within the organization. The mentor should be someone who is willing to truly guide a mentee in the right direction.
- Departments vs. individuals: Seek out specific departments, not just individuals, when looking for a specific piece of information. They do say two heads are better than one, so utilize that in your knowledge-sharing efforts.
- Trust: It is the foundation for any type of functional relationship. If you do not trust your co-workers, you will not be willing to share your valuable knowledge, which just makes for an unhealthy environment.
- Rewards: Reward your employees for contributing valuable information. Recognition is the number one way to satisfy an employee, so give them a shout out in front of the entire company.
- Collaboration Tools: The right tool makes all the difference, and companies with healthy collaboration are far more successful than their no-to-so open counterparts.
If you are interested in learning more about how a knowledge base can break down silos within your organization, check out our white paper, Proving the Value: Getting Internal Buy-In for a Knowledge Base.
This post is an update – it was originally published in May 2013.
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