Discover Knowledge at Your Fingertips
Unlock the power of information with Bloomfire's Knowledge Hub.
Category:
Customer Support
Customer Insights
Customer Support
The CX Trends to Watch in 2020, According to the Experts
Change Management
Customer Support
Knowledge Sharing
The 4 Trends That Credit Union Call Centers Can’t Afford to Ignore
Customer Support
Knowledge Sharing
3 Companies That Elevate Their Customer Service Through Knowledge Sharing
Knowledge Sharing
Customer Support
Training & Onboarding
How to Capture (and Share) the Tacit Knowledge of Your Customer Service Employees
Knowledge Sharing
Customer Support
How the Most Customer-Centric Companies Improve Their First Call Resolution Rate
Collaboration
Customer Support
5 Reasons Your B2B Customer Service Team Needs a Knowledge Sharing Platform
Customer Support
Training & Onboarding
3 Challenges of Customer Training (and How Successful Brands Overcome Them)
Blog
Customer Support
Knowledge Sharing
Why Knowledge Sharing Must Be Part of Your Chat Support
Blog
Collaboration
Customer Support
Entire Company
How Cross-Organizational Collaboration Improves Customer Experience
Blog
Customer Support
Knowledge Sharing
3 Ways Chatbots Are Transforming Customer Service
Blog
Customer Support
Knowledge Sharing
Benefits of Customer Knowledge Sharing Portal
Blog
Change Management
Customer Support
IT
Knowledge Sharing
The Changing Expectations Of Technology In Customer Support
Start working smarter with Bloomfire
See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.
Take a self guided Tour
See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.