The Bloomfire Blog

Tips and Best Practices for Knowledge Management, Collaboration and Improving Productivity in your organization

Harness The Power Of Knowledge Sharing With Digital Transformation

Companies that grasp what the digital workplace is really all about change the ways people and applications connect.

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5 Best Practices for Accelerating Gains from Digitizing Your Organization

Jan 10, 2017 • Done right, digitization can help turn just about any company into a more customer-centric, high-performing organization. Chances are you’ve started digitizing your business, but haven’t started seeing all the benefits you...

Improve Customer Service: Help Your Customers Help Themselves

Jul 13, 2017 • Everyone is obsessing over how to improve customer service experiences, and industry titans like Amazon are changing the expectations customers have when...


Making The Case For Knowledge Centered Support

Mar 29, 2017 • In today’s world, customers have access to a seemingly unlimited amount of information, right at their fingertips. With an increasing number of...

3 Strategies for Successful Knowledge Transfer

Oct 4, 2016 • Oh, look, there goes another valued member of your team, leaving the organization with a huge treasure trove of information and insights amassed during his or her tenure. It happens all the time – no great surprise when 10,000 baby...