The Bloomfire Blog


Tips and Best Practices for Knowledge Management, Collaboration and Improving Productivity in your organization


The Power of Collaboration with Digital Transformation

Fundamentally change how employees work together and share knowledge to drive productivity and profitability.

Download Now

Bloomfire Enhances Knowledge Sharing Capabilities With Zendesk Integration And Launches New Customer Support Portal Service

Mar 23, 2017 • Today Bloomfire announced a new suite of features designed to improve the customer experience through support operations: a Zendesk Inc. app and a custom...

REQUEST A DEMO

5 Best Practices for Accelerating Gains from Digitizing Your Organization

Jan 10, 2017 • Done right, digitization can help turn just about any company into a more customer-centric, high-performing organization. Chances are you’ve started digitizing your business, but haven’t started seeing all the benefits you...

8 Steps to Reaching Knowledge Centered Support Nirvana: Part 1

Jan 13, 2017 • Raise your hand if you’ve ever been the unfortunate victim of an uninformed customer support specialist. You call or email support, and the so-called...

GET A TOUR OF BLOOMFIRE

Working Out Loud: What it is, How to Start

Sep 20, 2016 • You may not be familiar with the term working out loud, but chances are you already use the principles behind the concept in your personal life: narration...

3 Strategies for Successful Knowledge Transfer

Oct 4, 2016 • Oh, look, there goes another valued member of your team, leaving the organization with a huge treasure trove of information and insights amassed during his or her tenure. It happens all the time – no great surprise when 10,000 baby...