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Customer Support
Samantha Schneider
Chief Operating Officer
The leader of our entire operation. Samantha is an expert in organizational efficiency and effectiveness, drives our customer-obsessed culture, and is a champion for inclusivity at Bloomfire. Her leadership has inspired our team to create products that our customers love, which has been rewarded with great loyalty
Samantha has held senior level positions in finance, healthcare and insurance agencies. Her expertise spans knowledge management challenges and driving efficiency in customer facing teams.
“In the ever-evolving business landscape, my role is to ensure that Bloomfire operates like a well-oiled machine, serving our customers and fostering innovation within our team.”
Goals for Bloomfire as the COO:
● Streamlining and optimizing the organization’s operations.
● Cultivating a customer-centric approach across all facets of the company.
● Promoting inclusivity and diversity in the workplace.
● Fostering a culture of innovation and continuous improvement.
“Bloomfire catalyzes a culture shift towards knowledge sharing across all our customers.”
Samantha lends her expertise in customer service, change management, operations, and customer success. With over 15 years of leadership experience and a deep commitment to organizational efficiency, Samantha provides valuable insights and strategies that empower our readers to excel in these critical areas.
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