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Unlock the power of information with Bloomfire’s Blog. Our AI-powered platform provides easy access to the knowledge you need to excel in your role, collaborate with your team, and drive business success.

What is Enterprise Search?
AI Blog Enterprise Search Knowledge Sharing
How Does Enterprise Search Intersect with Knowledge Management? 
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AI Blog
How to Audit Your Knowledge Management System for AI Data Readiness
woman with a career in knowledge management presents at informal meeting
Blog Company Culture Knowledge Sharing
How to Build a Career in Knowledge Management in 2025
B2B customer service team overhead shot|
Collaboration Company Culture Knowledge Sharing
11 Ways to Improve Knowledge Sharing in the Workplace
A group of employees planning how to implement knowledge management software
Change Management Knowledge Sharing
How to Implement Knowledge Management Software Successfully (+ Key Factors to Consider)
Three grain silos in field help illustrate
Blog Company Culture Knowledge Sharing
What Is an Information Silo and How Can You Avoid It?
icons representing benefits of big data and knowledge management
Customer Insights Knowledge Sharing
What Are Big Data and Knowledge Management? (+9 Key Benefits)
Four employees arguing during a meeting, exhibiting common communication issues in the workplace
Collaboration Company Culture Knowledge Sharing
9 Common Communication Issues In The Workplace
7 Knowledge Management Trends Shaping 2025
AI Blog Knowledge Sharing
The 7 Knowledge Management Trends Shaping 2025
Three smiling customer service agents happily speaking to customers through phone calls, showcasing the importance of employee engagement in customer service
Blog Customer Support
Why Employee Engagement Matters to Customer Service
how to optimize content for generative AI
AI Blog Knowledge Sharing
How to Optimize Content for Generative AI

Blog

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Blog Collaboration Company Culture Knowledge Sharing
How Knowledge Sharing Strengthens the Franchisor-Franchisee Relationship
businesspeople meeting in atrium demonstrate how knowledge management enhances decision-making
Customer Insights Knowledge Sharing
Knowledge Management: A Key Element in the Decision-Making Process
How to Improve the Customer Experience with Knowledge Management
Blog Customer Support Knowledge Sharing
How to Improve the Customer Experience with Knowledge Management
young man on laptop in library browsing customer-facing knowledge base
Blog Knowledge Sharing Training & Onboarding
6 Features Companies Need in Their Customer-Facing Knowledge Bases
CEO introducing new hire at startup as example of scaling your onboarding
Blog Company Culture Training & Onboarding
4 Tips for Scaling Your Onboarding Process During Periods of High Growth
customer service employee working from home at virtual call center
Customer Support Knowledge Sharing
How Managers Can Support a Successful Virtual Call Center
knowledge sharing platform for new hires
Blog Human Resources Knowledge Sharing Training & Onboarding
3 Ways To Improve Knowledge Sharing Among New Hires
Invest in employee engagement
Company Culture Entire Company Human Resources
Five Reasons to Invest in Employee Engagement
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Collaboration Company Culture Knowledge Sharing
6 Ways a Q&A Tool Can Unlock Value in Your Organization
locked box information hoarding concept
Company Culture Knowledge Sharing
5 Signs Your Company Has an Information Hoarding Problem
Blog Employee Spotlight
Meet Brett Rosenberg, Bloomfire’s Own G.I. Joe
Blog Customer Support Employee Spotlight
Meet Senior Client Success Manager Amanda Moore
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