Posts about Profiles
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Meet Adi Gaskell, Social Business and Innovation Specialist

June 25, 2015  |  Posted in Blog, Profiles  |  By Jodi Bart Holzband @tastytouring
Adi Gaskell writes about the latest trends in social business, collaboration, and innovation for sites that include DZone, Social Business News, Social Media Today, and Work.com.  Tell me about your career. I’m a horizon scanner, so I basically look at the latest university research and some of the most innovative case studies, and try and make that information accessible and digestible. I ... Read more
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Meet Paul Taylor, Innovation Coach at Bromford Lab

Paul Taylor is an Innovation Coach at Bromford Lab, the creative network of Bromford, a social enterprise based in the UK. Bromford is a non-profit that looks to tackle big social issues like poverty, unemployment, and health.  How did you get into the customer service field? My big breakthrough into customer service came in about 2000 when our organisation was named the 5th best ... Read more
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Meet Shep Hyken, Customer Service and Experience Expert

March 30, 2015  |  Posted in Blog, Customer Support, Profiles  |  By Jodi Bart Holzband @tastytouring
Shep Hyken is the Chief Amazement Officer at Shepard Presentations. As a customer service and experience expert and professional speaker. He’s written five books, Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and, most recently, Amaze Every Customer Every Time. How did you get into the customer service field? After graduating college I was working for a ... Read more
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Meet Mike Stiles, Content Strategy Professional

March 20, 2015  |  Posted in Blog, Profiles, Sales Enablement  |  By Jodi Bart Holzband @tastytouring
Mike is the Manager of Global Content Strategy for InterContinental Hotels Group. He came to this role from the Oracle Social Cloud where he led content. He personally generated two blog posts per week, produced a daily podcast, and ran all of the group’s social channels. Prior to his shift to the digital world, he worked in traditional media as a TV ... Read more
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Meet Mike Kunkle, Sales Transformation Leader

March 13, 2015  |  Posted in Blog, Profiles, Sales Enablement  |  By Jodi Bart Holzband @tastytouring
Mike is a Commercial Training and Development Leader. No matter what his current role has been over the years, he has always considered himself responsible for finding ways to improve sales performance. He loves doing sales transformation work.  How did you get into sales training?  I was a sales rep who outsold the rest of my office – the combined revenue from four other ... Read more
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Meet Rebecca Lieb of Altimeter Group

March 11, 2015  |  Posted in Blog, Profiles, Sales Enablement  |  By Jodi Bart Holzband @tastytouring
Rebecca Lieb is an analyst at Altimeter Group. She covers content marketing, content strategy, digital advertising and media. Before that, she launched and oversaw Econsultancy’s U.S. operations, and was VP and Editor in Chief of the ClickZ Network. She taught at NYU’s Center for Publishing, and has published two books – The Truth About Search Engine Optimization and Content Marketing – and numerous ... Read more
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Meet Luis Suarez

May 27, 2014  |  Posted in Blog, Profiles, Social Learning  |  By Bloomfire Ambassador
This post is part of a series of profiles on some of our favorite knowledge management, social business, and employee engagement experts. Tell me about your career. I started working at IBM back in January 1997 in the Customer Service area for the mainframe and after 4 years working there I then moved into the field of Knowledge Management around 2000-2001 where I specialised ... Read more
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Meet Bob Zukis

January 30, 2014  |  Posted in Blog, Profiles, Social Learning  |  By Bloomfire Ambassador
Tell me about your career.  My career has focused on the leading edge of business.  I’ve spent the last thirty years as a PwC Partner helping clients enter new markets and implement new technologies across 20 countries on 4 continents.  I’m now working with start-ups, innovators and visionaries to take these efforts to the next level with social technology as the ... Read more
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Meet Jack Vinson

December 9, 2013  |  Posted in Blog, Profiles, Social Learning  |  By Bloomfire Ambassador
This post is part of a series of profiles on some of our favorite knowledge management, social business, and employee engagement experts. Tell me about your career The long form is best found on my blog on my about me page. The short form is that I trained as a chemical engineer (PhD), worked in the pharmaceutical industry, became interested in knowledge management as a ... Read more
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Meet Jose Carlos Favero

November 5, 2013  |  Posted in Blog, Profiles, Social Learning  |  By Bloomfire Ambassador
This post is part of a series of profiles on some of our favorite knowledge management, social business, and employee engagement experts. Tell me about your career From my early days at college I was intrigued by Knowledge Management and the possibility to be able to steer forward any organization by securing the means to identify, capture and retain critical knowledge. My first experience ... Read more
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