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Samantha Schneider
Chief Operating Officer
The leader of our entire operation. Samantha is a Certified Knowledge Manager (CKM) and an expert in organizational efficiency and effectiveness, drives our customer-obsessed culture, and is a champion for inclusivity at Bloomfire. Her leadership has inspired our team to create products that our customers love, which has been rewarded with great loyalty.
She has held senior-level positions in finance, healthcare, and insurance agencies, with expertise spanning knowledge management challenges and driving efficiency in customer-facing teams.
“In the ever-evolving business landscape, my role is to ensure that Bloomfire operates like a well-oiled machine, serving our customers and fostering innovation within our team.”
Goals for Bloomfire as the COO:
● Streamlining and optimizing the organization’s operations.
● Cultivating a customer-centric approach across all facets of the company.
● Promoting inclusivity and diversity in the workplace.
● Fostering a culture of innovation and continuous improvement.
“Bloomfire catalyzes a culture shift towards knowledge sharing across all our customers.”
Samantha lends her expertise in customer service, change management, operations, and customer success. With over 15 years of leadership experience and a deep commitment to organizational efficiency, Samantha provides valuable insights and strategies that empower our readers to excel in these critical areas.
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