Take a Test DriveSchedule a Meeting

Discover Knowledge at Your Fingertips

Unlock the power of information with Bloomfire’s Blog. Our AI-powered platform provides easy access to the knowledge you need to excel in your role, collaborate with your team, and drive business success.

What is Enterprise Search?
AI Blog Enterprise Search Knowledge Sharing
How Does Enterprise Search Intersect with Knowledge Management? 
Three grain silos in field help illustrate
Blog Company Culture Knowledge Sharing
What Is an Information Silo and How Can You Avoid It?
icons representing benefits of big data and knowledge management
Customer Insights Knowledge Sharing
What Are Big Data and Knowledge Management? (+9 Key Benefits)
Four employees arguing during a meeting, exhibiting common communication issues in the workplace
Collaboration Company Culture Knowledge Sharing
9 Common Communication Issues In The Workplace
7 Knowledge Management Trends Shaping 2025
AI Blog Knowledge Sharing
The 7 Knowledge Management Trends Shaping 2025
Three smiling customer service agents happily speaking to customers through phone calls, showcasing the importance of employee engagement in customer service
Blog Customer Support
Why Employee Engagement Matters to Customer Service
how to optimize content for generative AI
AI Blog Knowledge Sharing
How to Optimize Content for Generative AI
How to Prepare Data for Machine Learning Tools
AI Collaboration Security Uncategorized
How to Prepare Data for Machine Learning: A Comprehensive Guide
The importance of data quality for AI
AI Blog Knowledge Sharing
The Importance of Data Quality for AI
Building a Business Case for Customer Insights Technology
AI Blog Customer Insights
Building a Business Case for Customer Insights Technology
Who is responsible for maintaining a knowledge management system? And knowledge management roles and responsibilities, knowledge management team structure, and more.
Blog Knowledge Sharing
Who is Responsible for Maintaining a Knowledge Management System?

Blog

customer experience vs customer service represented by woman rating business five stars
Customer Insights Customer Support
Customer Experience vs. Customer Service: The Definitive Guide
Bloomfire Q&A: Mike Mattos on the Cross-Functional Customer Experience and More
Customer Insights Customer Support
Bloomfire Q&A: Mike Mattos on the Cross-Functional Customer Experience and More
software company customer service rep at laptop improving the SaaS customer experience
Customer Insights Customer Support
5 Ways to Improve the SaaS Customer Experience
professional services consultant working with client is committed to customer-centric culture
Company Culture Customer Insights Customer Support Knowledge Sharing
How to Build a Customer-Centric Culture in Your Professional Services Firm
new team members completing tech industry onboarding in startup office
Company Culture Training & Onboarding
6 Tech Industry Onboarding Best Practices to Ensure Your New Employees Thrive
Danielle Todd Q&A banner|
Customer Insights
Bloomfire Q&A: Danielle Todd on Leveraging Curiosity, Knowing Your Audience, and More
market research and product team collaborate in conference room
Collaboration Customer Insights
How to Improve Collaboration Between Market Research and Product Teams
phone with banking app illustrating organization that has overcome digital transformation banking challenges
Change Management Company Culture Knowledge Sharing
Digital Transformation Challenges in Banking (and How to Overcome Them)
Priscilla McKinney CEO of LIttle Bird Marketing Q&A baner
Customer Insights Knowledge Sharing
Bloomfire Q&A: Priscilla McKinney on Empathy, Knowledge Management, and Context in Marketing
virtual team meeting to stay connected and improve professional services employee experience
Company Culture Knowledge Sharing
Why Professional Services Firms Must Prioritize Employee Experience
Sue Duris Future of Knowledge at Work headshot|Sue Duris M4 Communications headshot
Customer Insights Customer Support
Bloomfire Q&A: Sue Duris on Creating an Org-Wide CX Vision, Essential Leadership Skills, and More
Roben Allong market research expert Q&A banner
Customer Insights
Bloomfire Q&A: Roben Allong on Cultural Insights, a Recalibration in Market Research, and More
Subscribe to the Bloomfire blog today
Request a Demo

Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

Schedule a Meeting
Take a self guided Tour

Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

Take a Test Drive